Customer Service/Fulfillment Assistant
We are seeking immediate assistance in a divided task of both Customer Service and order fulfillment. The ideal candidate will have the capacity to multitask and handle customer relations. This is a fast pace, quick thinking, and critical environment. Retail experience is required with a knowledge in fashion. Positive attitude is a must. Knowledge and experience in Retail Pro Inventory Solution and Magento Platform is a plus.
- Managing customer accounts and orders.
- Providing exception customer service via email, over the phone and Facebook.
- Problem solving customer problems.
- Assisting customer questions, requests and concerns.
- Communication within employees to coordinate merchandise location and fulfillment.
- Assisting and fulfilling order placement.
- Tracking order history and fulfillment.
- Retail Experience and Fashion driven.
- Exceptional verbal and writing skills.
- Professional and confident attitude.
- Must be patient, understanding and thorough.
- Meticulously organized with excellent attention to detail.
- To apply, please submit your information on our career page here